Commercial Loan Servicing Assistant Manager
- Responsible for the loan boarding and servicing of a portfolio of delegated and fee-serviced loans consistent with Investor requirements along with reasonable and efficient business practices including leveraging servicing systems and databases.
- Provide daily supervision and direction, monitor the timeliness, and quality of work of the Loan Servicing Specialists in the servicing of the loans for Commercial Real Estate, Commercial Lending and Residential Construction. Including payment processing, escrow administration, initial loan set-ups, and modifications. Plus, providing of all required servicing and remittance reports to Investors, including the Bank’s Finance Department.
- Support loan sales by providing supporting documentation, updating system, and the transfer of servicing to purchaser.
- Work with the servicing system vendors for the ongoing creation and monitoring of those reports prepared for Finance, Credit Administration and Executive Management as needed.
- Function as the interim Commercial Operations Servicing Manager in the absence of the servicing manager.
- Responsible for compliance with all Participation Agreements, Servicing Agreements and Servicing Manuals.
- BA or BS preferred. Education or experience should include courses in accounting, finance, and systems administration.
- Minimum 5 years experience in income property mortgage or commercial loan servicing.
- Preferred 10 years supervisory, or equivalent experience.
- Preferred experience working with SBA lending, Fannie Mae DUS lending, and syndication loans.
- Excellent problem-solving skills, attention to detail and high degree of accuracy and a commitment to providing excellent customer service.
- Strong knowledge of MS Windows, PC spreadsheets and PC word processing. Strong familiarity with networked computer systems and mainframe or PC-based income property loan servicing software.
This Position Description is not to be considered as an employment contract and may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position. This is an exempt position.