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Rockbridge Search & Recruitment 18/07/2022

Loan Servicing Manager

Ref #: 104
Location: S. California S. California 92821
2022-10-18
Salary: $105k-$125k
Sector: Banking
Type: Permanent

Brea, CA

Responsibilities
  • Manage the day-to-day workflow for the team.
  • Manage personnel including reviews, training, escalations, metrics, and compensation.
  • Approve loan activity (borrowings, restructures, payments) in accordance with credit agreements.
  • Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions.
  • Guide the staff to reconcile daily funding and payment activity to account for all daily cash transactions.
  • Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable.
  • Monitor and escalate past due principal, interest, and fees to ensure that the loan accounting system is accurate and provide clients timely and accurate invoices.
  • Provide information as requested by Clients, Business Partners, Middle Office, or Lenders.
  • Monitor control reports and hold staff accountable for clearing items or updating comments.
  • Answer escalation requests from the account managers to perform quality control on new deals, restructures, and amendments by thoroughly understanding the credit agreement verifying system set up accuracy.
  • Support senior operations leadership as necessary.
  • Help develop a culture of inclusiveness, accountability, and motivation.
Qualifications
  • Education: Minimum undergraduate degree from an accredited university, preferably majoring in accounting, finance, economics, or mathematics. Related job and industry experience may be accepted as a substitute.
  • 5+ years of financial services experience, minimum 2 years bank loan experience.
  • General to intermediate accounting knowledge.
  • Ability to manage concurrent assignments in an effective, efficient, and organized manner.
  • Ability to work independently within a team environment.
  • Excellent oral and written communications skills and strong interpersonal/client servicing skills.
  • Strong analytical, problem solving and proven decision-making skills.
  • Experience with reading and interpreting loan documentation or related experience dealing with legal documentation is preferred.
  • Prior management experience a plus.
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