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Loan Servicing Manager
Ref #:
104
Location:
S. California
Salary:
$105k-$125k
Sector:
Banking
Type:
Permanent
Brea, CA
Responsibilities
- Manage the day-to-day workflow for the team.
- Manage personnel including reviews, training, escalations, metrics, and compensation.
- Approve loan activity (borrowings, restructures, payments) in accordance with credit agreements.
- Calculation and tracking of complex interest and fee accruals at various rate levels across changing lender distributions.
- Guide the staff to reconcile daily funding and payment activity to account for all daily cash transactions.
- Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable.
- Monitor and escalate past due principal, interest, and fees to ensure that the loan accounting system is accurate and provide clients timely and accurate invoices.
- Provide information as requested by Clients, Business Partners, Middle Office, or Lenders.
- Monitor control reports and hold staff accountable for clearing items or updating comments.
- Answer escalation requests from the account managers to perform quality control on new deals, restructures, and amendments by thoroughly understanding the credit agreement verifying system set up accuracy.
- Support senior operations leadership as necessary.
- Help develop a culture of inclusiveness, accountability, and motivation.
Qualifications
- Education: Minimum undergraduate degree from an accredited university, preferably majoring in accounting, finance, economics, or mathematics. Related job and industry experience may be accepted as a substitute.
- 5+ years of financial services experience, minimum 2 years bank loan experience.
- General to intermediate accounting knowledge.
- Ability to manage concurrent assignments in an effective, efficient, and organized manner.
- Ability to work independently within a team environment.
- Excellent oral and written communications skills and strong interpersonal/client servicing skills.
- Strong analytical, problem solving and proven decision-making skills.
- Experience with reading and interpreting loan documentation or related experience dealing with legal documentation is preferred.
- Prior management experience a plus.