Industry: Banking
Location: Texas
Compensation: $250,000+

The Opportunity

We are seeking an accomplished Operations Executive to provide strategic leadership across the bank’s operational platform and help drive the institution into its next stage of growth. This is a highly visible executive position for a banking professional who understands that exceptional operations require far more than efficient processes. They require disciplined execution, regulatory awareness, financial intelligence, strong controls, exceptional people leadership, and an unwavering focus on the customer and the bank’s long-term objectives.

The ideal candidate is a seasoned banking operator who understands how the pieces fit together: deposit operations, lending support, treasury services, client experience, technology, compliance, risk management, finance, staffing, and overall operational efficiency.

You will serve as a key partner to executive leadership, helping translate the bank’s strategic vision into practical operating priorities while ensuring the organization has the infrastructure, controls, talent, and processes necessary to execute successfully.

This is an opportunity for an executive who wants to influence the business, not simply manage a department.

Key Responsibilities

• Provide executive leadership and strategic oversight for banking operations across multiple functional areas.
• Develop and execute operational strategies aligned with the bank’s business plan, growth objectives, financial goals, and risk appetite.
• Partner with the CEO and executive leadership team on strategic planning, organizational development, budgeting, forecasting, and long-term growth initiatives.
• Evaluate the bank’s operating model and identify opportunities to improve efficiency, scalability, profitability, service quality, and risk management.
• Oversee and continuously strengthen operational policies, procedures, workflows, systems, and internal controls.
• Ensure operational practices remain aligned with applicable banking laws, regulations, regulatory expectations, and internal policies.
• Work closely with Compliance, BSA/AML, Risk, Internal Audit, Legal, Credit, Finance, and Information Technology to maintain a strong and coordinated control environment.
• Establish meaningful operational KPIs and executive reporting metrics to measure performance, identify trends, and support informed decision-making.
• Analyze operational and financial data to identify inefficiencies, emerging risks, revenue opportunities, and areas for improvement.
• Lead initiatives designed to reduce operating costs without compromising service, compliance, controls, or the customer experience.
• Oversee operational support for deposit products, treasury management, loan administration, payments, account servicing, and other core banking functions as applicable.
• Ensure operational processes appropriately support commercial, business, private, and retail banking activities.
• Evaluate technology platforms, core systems, automation opportunities, and third-party solutions to improve the bank’s operating capabilities.
• Lead strategic implementation of new systems, products, processes, and operational initiatives.
• Establish appropriate controls around operational risk, documentation, transaction processing, account administration, and exception management.
• Identify operational vulnerabilities and develop proactive mitigation strategies.
• Partner with senior lending leadership to ensure loan administration and servicing processes support sound credit practices and an effective customer experience.
• Work closely with deposit and treasury leadership to strengthen operational execution and support relationship growth.
• Ensure appropriate segregation of duties, controls, approvals, and escalation processes throughout the organization.
• Oversee vendor and third-party relationships related to operational functions, ensuring performance, accountability, security, and contractual compliance.
• Develop staffing strategies that align talent, capacity, and expertise with the bank’s current and anticipated needs.
• Recruit, mentor, develop, and retain high-performing operational leaders.
• Establish a culture of accountability, ownership, continuous improvement, and exceptional service.
• Lead organizational change thoughtfully while maintaining stability and operational continuity.
• Prepare and present operational performance, trends, risks, and strategic recommendations to executive leadership and, when appropriate, the Board.
• Support examinations, audits, regulatory reviews, and other oversight activities with a high degree of professionalism and preparedness.
• Ensure identified audit, compliance, and operational issues are addressed appropriately, timely, and sustainably.
• Develop contingency planning and business continuity strategies designed to protect critical banking operations.
• Maintain a comprehensive understanding of the competitive banking environment and emerging operational trends.
• Serve as a trusted executive resource for complex operational decisions and enterprise-wide initiatives.

What You Bring

The successful candidate will be an experienced banking executive with a sophisticated understanding of financial institution operations and the ability to connect strategy with execution.

Qualifications include:

• Significant senior-level operations leadership experience within banking or financial services.
• Demonstrated experience overseeing complex banking operations and cross-functional teams.
• Strong understanding of banking regulations, operational risk, internal controls, compliance, and regulatory expectations.
• Experience working closely with executive leadership, senior management, auditors, regulators, and Boards.
• Strong financial acumen with the ability to understand budgets, profitability, operating expenses, performance metrics, and financial forecasts.
• Proven success improving operational efficiency, scalability, controls, and service delivery.
• Experience with core banking systems, digital banking, payments, automation, and banking technology.
• Strong understanding of deposit operations, loan administration, treasury services, or related banking functions.
• Experience managing managers and senior-level professionals across multiple functional areas.
• Excellent analytical, organizational, communication, and decision-making skills.
• Demonstrated ability to manage competing priorities in a highly regulated and constantly evolving environment.
• Bachelor's degree in Business, Finance, Banking, Operations, or a related discipline preferred. Advanced education or relevant executive-level banking experience is highly valued.

The Executive Profile

You are a strategic operator with a banking brain.

You understand that the best operational leaders know the numbers, understand the regulations, respect the controls, and still know how to build relationships with people. You can walk into a complex operational issue, separate the symptoms from the root cause, ask the right questions, and develop a solution that actually works.

You are comfortable discussing efficiency and profitability with the CFO, risk and controls with Compliance, technology with IT, credit administration with lending leadership, and customer experience with frontline banking teams.

You are equally comfortable in the executive conference room and in the operational weeds.

You lead with intelligence rather than ego. You expect accountability without creating unnecessary bureaucracy. You know when a process needs to be tightened, when a technology investment is justified, and when an organization simply needs better leadership and clearer expectations.

What Success Looks Like

Success in this role will be measured by the bank's ability to operate efficiently, safely, intelligently, and at scale.

The successful executive will help create an operating environment where:

• Processes are efficient and clearly defined.
• Controls are strong without unnecessarily slowing the business.
• Regulatory expectations are treated as foundational, not reactive.
• Leaders understand their numbers and own their results.
• Technology supports the business rather than complicating it.
• Employees understand expectations and have the tools to succeed.
• Customers experience consistent, responsive, professional service.
• Operational risks are identified before they become significant problems.
• Growth is supported by infrastructure capable of keeping pace.

The Opportunity Ahead

This is a substantial leadership opportunity for a banking executive who wants a genuine voice in the direction of an institution. You will have the opportunity to strengthen the bank's operating foundation, develop talented leaders, modernize processes, improve efficiency, and help build the infrastructure necessary for continued growth.

Compensation: $250,000+

If you are a proven banking operations executive who combines strategic vision with operational discipline, regulatory sophistication, financial intelligence, and exceptional leadership, this could be the opportunity to make your next major impact.